Help Desk

How to Refund a Shipping Label?

How to Add a Payment Method

What Are Order Statuses and How to Use Them?

How to Troubleshoot Automations Using the Automations Log

How to Rerun Automations on All Orders?

How to Search for and Manage Orders?

How to Navigate and Manage the Automations Page?

What’s the Difference Between a Shipping Method and a Shipping Service?

How to Rerun Automations on Individual Orders?

How to Set a Residential Flag with Automations?

How to Rate Shop Between Specific Services?

How to Set Up New Users?

How to Set the “Unverified Address” Status on Orders?

What Types of Reports Can I Generate in VESYL?

How to Use the Shipping Analytics Dashboard?

Which Carriers and Services Does VESYL Support?

How to Ship Hazardous Materials (HAZMAT) with USPS?

How to Create a Return Label?

How to Print Multiple Labels at Once with Batch Shipping?

How to Select a Rate for an Order

How to Update an Order’s Weight When Product Details Change

Shopify Integration: How It Works with VESYL

How to Add and Manage Order Tags

How to Add Box Weight to Your Orders

How to Archive Orders

How to Use Conditions and Actions in Automations

How to Bill to a 3rd Party or Receiver

How to Change An Order's Status

How to Connect Your Shopify Store

How to Connect Your WooCommerce Store

How to Create Automation Rules

How to Scan Forms & End of Day Manifests

How to Customize Columns on the Orders Page

How to Edit Orders

How to Integrate VESYL with AfterShip For Return Shipping

How to Filter and Organize Shipments

How to Find Your VESYL API Key

How to Generate Financial and Shipment Reports

Why Adding a Payment Method Might Not Load

How to Upload Orders Using a CSV File

How to Ship International Orders with Incoterms DDU and DDP

How to Upload Products Using a CSV File

How to Manually Verify an Address Marked as Unverified

How Long Will My Label Refund Take?

Why Is My Order in Open Status?

How to Split Orders