Correctly identifying whether an address is residential or business is essential for accurate rate calculation. Carriers often charge different rates depending on the type of address, so ensuring the Residential Flag is set properly can prevent mischarges and delays. VESYL makes this process easy with automations.
Step 1: Create a Residential Flag Automation
- Navigate to the Automations tab in your VESYL dashboard.
- Create a new automation with the following condition:
- Condition: Is Domestic = True (applies to domestic shipments).
- Set the action to:
- Action: Set Verified Destination Address as Residential.
This action automatically validates the destination address and sets the Residential Flag to True (residential) or False (business).
Step 2: Why the Residential Flag Matters
- Accurate Rates: Carriers like UPS and FedEx often add surcharges for residential deliveries.
- Automation Accuracy: Ensuring the Residential Flag is set before selecting a service allows VESYL to choose the correct rate.
- Fewer Shipping Errors: Prevents mislabeling and overcharges when customers use residential addresses.
Step 3: Best Practices
- Run Early: Always run the residential flag automation before shipping service automations.
- Combine With Address Verification: Use VESYL’s address verification to confirm whether an address is deliverable and properly formatted.
- Review Exceptions: Check reports periodically for shipments where the Residential Flag was incorrectly applied and adjust automations if needed.
- Customize by Carrier: If certain carriers require additional handling for residential deliveries, create separate automations for them.
Benefits of Using Automations for Residential Flags
- Saves time by automatically identifying residential vs. business addresses.
- Reduces carrier fees and ensures rate shopping is accurate.
- Increases consistency across all orders without requiring manual checks.
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